INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the image shown. However, please note that slight variations in color, design, or packaging may occur due to differences in screen displays or updates from the manufacturer. Rest assured, the quality and specifications of the product will remain as described.

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on our website. Once logged in, go to the 'Order History' or 'Purchase History' section, where you can find and download your sales receipts for all past orders.

Will you restock items indicated as “out of stock?”

we recommend signing up for notifications on the product page to be alerted when it's back in stock. Alternatively, you can check back periodically or contact our customer service for more information on restock timelines.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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    LONDON

    Mon – Thurs: 10am-7pm, Friday: 10am-5pm,

    Saturday: 10am-7pm, Sunday: CLOSE

    +44 (745) 814 90 40

    DUBAI

    Mon – Thurs: 9am-6pm, Friday: 9am-5pm,

    Saturday: Close Sunday: Close

    +971 (56) 896 57 37

    +971 (50) 609 75 05